Return & Exchange
At iMind.co, every product is created with intention, clarity, and care. If something isn’t aligning with your experience, we’re here to support you.
🕊️ Returns
We accept returns on eligible items within 7 days of delivery.
To qualify for a return:
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Item must be unused, in its original condition, and in original packaging.
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Digital products (downloads, journals, templates, guides) are non-refundable due to instant access.
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Shipping fees are non-refundable.
To start a return, please email us at hello@theimindco.com with:
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Your order number
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The item you wish to return
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A brief explanation so we can continue improving 💛
Once approved, you’ll receive return instructions. Customers are responsible for return shipping.
🔄 Exchanges
We offer exchanges for:
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Damaged/Defective items
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Incorrect items
If your product arrived damaged or incorrect, please contact us within 7 days of delivery with:
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Your order number
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A photo of the issue
We’ll replace it right away.
📦 Lost or Stolen Packages
Once your order ships, the carrier assumes responsibility.
If a package is lost, delayed, or marked “delivered” but not received, we will assist you in filing a carrier claim—but we cannot issue refunds for carrier errors.
✨ Final Sale Items
Some items may be marked final sale and are not eligible for returns or exchanges.
💛 Our Promise
We want you to feel aligned, supported, and empowered through every iMind.co product. If you have any concerns about your order, reach out, we’re always here to help.